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How god5 Protects Your Personal Data

At god5, we treat every piece of personal data you share with us as a responsibility — not a resource.

Data Anda DilindungiHak Akses PenuhHubungi Kami Bila-Bila MasaPematuhan Undang-Undang Malaysia

What Data We Collect and Why

god5 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on god5.vip, we collect the information needed to verify your identity, process transactions and keep your account secure. This includes your name, email address, contact number, and payment identifiers tied to Touch 'n Go, GrabPay, Boost dan FPX. We do not

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store full card numbers or e-wallet credentials on our servers — payment processors handle that layer directly. We also collect device and session data such as IP address and browser type to detect unusual account activity and prevent unauthorised access. All data processing is subject to
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applicable Malaysian law, and access or account features are available only where local law permits. We do not sell or rent your personal data to third parties for marketing purposes.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN KAMI

Reach Us About Your Privacy Rights

If you want to access, correct or remove data tied to your god5 account, our privacy support team is ready to assist through the channels below. Requests are acknowledged within one business day and resolved in line with applicable Malaysian data protection obligations.

Team online

E-mel Privasi

Send a written request to our privacy inbox at any time. We acknowledge data requests within one business day and aim to resolve them within 14 calendar days of verification.

Live Chat 24 Jam

Start a live chat session directly from god5.vip to raise a privacy query in real time. Our support agents can log your request and escalate it to the data team on your behalf.

Borang Permintaan Data

Submit a formal data request through the dedicated form in your account settings. This route lets you specify exactly which data categories you want to access, correct, or have deleted.

PENGENDALIAN DATA KAMI

How We Handle Data Across Your Account

From the moment you create your account to the day you request deletion, we apply consistent data-handling standards at every stage.

Pengumpulan Data

We collect only the data that is strictly necessary — account credentials, contact details and payment method identifiers like Touch…

Dasar Kuki

god5.vip uses session cookies to keep you logged in and analytics cookies to understand how pages are used.

Keselamatan Akaun

Account data is protected by encryption in transit and at rest.

Tempoh Penyimpanan

We retain account data for as long as your account remains active and for a further period required by Malaysian…

Perkongsian Data Pihak Ketiga

We share data only with processors who help us run the platform — payment gateways for Boost and FPX transactions…

Permintaan & Pembetulan

You can request a copy of your stored data, ask us to correct inaccuracies, or submit a deletion request at…

Your Privacy Questions Answered

The questions below cover what we collect, how long we keep it, your rights under Malaysian law, and how to get in touch if something needs to change on your account.

We collect your name, email address, phone number and the payment identifiers you link — such as a Touch 'n Go or GrabPay reference. Device and session data like IP address is also logged for security monitoring purposes.

Only with processors who are essential to running the platform — payment gateways for Boost, FPX and other local rails, fraud-screening services, and our hosting provider. We do not sell your data to advertisers or unrelated third parties.

While your account is active and for the additional period that Malaysian financial regulations require after closure. Once both windows have passed and no legal hold applies, data is deleted or irreversibly anonymised.

Submit a request through the data form in your account settings or start a live chat on god5.vip. We verify your identity first, then provide a copy of your stored data within 14 calendar days of confirmation.

Yes. Submit a deletion request via the account settings form or through live chat. We will delete or anonymise your data once any mandatory Malaysian retention period has expired and there are no outstanding legal holds on the account.

Session cookies keep you logged in during your visit. Analytics cookies help us understand how different pages perform. You can review and adjust your cookie preferences at any time from the cookie panel in your browser settings.

Yes. Payment credentials are handled directly by the respective payment processor — we receive only a transaction reference, not your full wallet credentials. All data in transit between your device and our servers is encrypted.

How god5 Protects Your Personal Data

Reach Us About Your Privacy Rights

E-mel Privasi

Live Chat 24 Jam

Borang Permintaan Data

How We Handle Data Across Your Account

Pengumpulan Data

Dasar Kuki

Keselamatan Akaun

Tempoh Penyimpanan

Perkongsian Data Pihak Ketiga

Permintaan & Pembetulan

Your Privacy Questions Answered

01 What personal data does god5 collect when I open an account?

02 Does god5 share my data with third parties?

03 How long does god5 keep my personal data?

04 How do I request a copy of the data you hold about me?

05 Can I ask god5 to delete my account data?

06 How does god5 use cookies on god5.vip?

07 Is my data protected if I deposit via Touch 'n Go or GrabPay?

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